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Contact phones and order tracking

by Tejas Dhawan

Regardless of where we make an online purchase, it is essential that from the place where we have placed the order they provide us with information on whether the order was successful, when it leaves the warehouse and provide a tracking ID to know when it will arrive. . However, another important piece of information is knowing the carrier that will be in charge of delivering the order and, of course, the contact telephone number or the website to find out the status of the shipment. A very useful information in case we have to report an error in the shipping address, if we need to be left at an alternative address, in case we are not going to be at home request that they leave it in the warehouse to go to pick it up or if we have any problem and the order does not reach us.

How to know the status of an order on Amazon

Amazon provides much of this information to its customers after placing an order. For this, we have to enter our Amazon account and consult the section My orders. There, we select some of the orders in progress and from the locate package button the status of the shipment will be shown next to the tracking id if it is already available and the name of the transport agency.

Normally, the tracking id is a link that will take us to the information on the status of the shipment, however, we can also go directly to the official website of the carrier and enter the locator to know more detail about the status of the shipment.

The online shopping giant works with numerous transport agencies, so each of them has a website or section on their site to locate or know the order information, a contact telephone number and a support schedule, something that in most cases it is difficult to know to contact the agency itself to carry out any procedure, query or change. For this reason, we are going to show you all the contact details of the Amazon carriers.

Amazon carriers and contact details

How could it be otherwise, Amazon works with the most important transport agencies in each country. In the case of Spain, orders placed through the famous platform can reach us through Correos, GLS, Celeritas, SGEL, Correos Express, SEUR, UPS or PAACK.

Post

  • Delivery time: From Monday to Friday from 08:00 to 22:00. Small packages may be delivered to the mailbox.
  • Contact: 900 400 004 (free from Spain). Monday to Friday from 08:00 to 21:00 and Saturdays from 09:00 to 13:00.
    902 197 197 from outside Spain.
  • Track your shipment

GLS

  • Delivery time: Monday to Friday from 08:00 to 20:00.
  • Contact: 902 113 300 from Monday to Friday from 08:00 to 20:00.
  • Track your shipment

Amazon celeritasCeleritas / SGEL

  • Delivery time: Monday to Friday from 9:00 a.m. to 7:00 p.m.
  • Contact: 902 044 944 from Monday to Friday from 09:00 to 19:00.
  • Track your shipment

amazon express mailExpress mail

  • Delivery time: From Monday to Friday from 08:00 to 20:00 and Saturdays: 09:00 to 14:00.
  • Contact: 902 100 401 from Monday to Friday from 08:00 to 20:00.
  • Track your shipment

Seur AmazonSEUR

  • Delivery time: From Monday to Friday from 08:00 to 20:00 and Saturdays: 09:00 to 14:00.
  • Contact: 902 503 260 From Monday to Friday from 08:00 to 19:00.
  • Track your shipment

UPS AmazonUPS

  • Delivery time: From Monday to Friday from 08:00 to 18:00. After a failed delivery attempt, packages weighing less than 20 kg are delivered to UPS Access Point TM collection points, where you can pick them up when it is most convenient for you. Check your delivery notification or tracking information on the UPS website for more information.
  • Contact: 902 888 820 Monday to Friday from 08:00 to 20:00 and Saturdays: 09:00 to 14:00.
  • Track your shipment

PAACK

  • Delivery time: From Monday to Saturday from 11:00 a.m. to 10:00 p.m.
  • Contact: 93 122 38 51 from Monday to Friday from 10:00 a.m. to 10:00 p.m. and Saturdays from 10:00 a.m. to 7:00 p.m.
  • Track your shipment

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