Official figures for mobile portability and fixed broadband March 2020

On March 17, portability was suspended under Royal Decree-Law 8/2020 on extraordinary urgent measures to face the economic and social impact of the COVID-19. This did not remove this power from telecommunications users, except in exceptional cases of force majeure. Seeing that this did not make sense, Royal Decree-Law 11/2020, of March 31, nuanced article 20 to prohibit only that “for whose materialization the presence of either the operators involved or their agents, either the user”. Finally, on May 26, all portability was reactivated, but that’s another story.

36% less than the same month of 2019

The National Commission of Markets and Competition (CNMC) has published the data of the telecommunications sector corresponding to the month of March 2020. This month it had active portability for 17 days, which ended up weighing down the total figures. During the month of March, almost 400,000 mobile numbers were carried, which meant 35.7% less than the volume registered in the same month of 2019.

The portability figures had been surpassing or bordering on 600,000 changes for quite some time, with considerable peaks such as the 670,000 users who changed companies in September 2019 and the 713,000 which they did in October 2019. This year, in both January and February we had 634,000 and 641,000 changes respectively, which boded well for this year.

Regarding fixed portability, 148,000 fixed numbers were carried, 16.6% less than in the same month of the previous year. In total, 86,000 fiber optic lines to the home (FTTH) were added, far exceeding 10.5 million. Movistar continues to lead with 4.4 million lines. ADSL continues to die and this month 63,000 lines were lost.

At the profit level of fixed broadband customers, Movistar lost 10,200 customers, Orange lost 16,700 customers, Vodafone won 900 clients, MoreMobile It gained 34,800 clients and the rest of the operators as a whole took a loot of 11,200 new clients. The three main operators, Movistar, Orange (including Jazztel) and Vodafone (including Ono) concentrate 84.8% of the total lines.

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