phone, contact and email support

customer service mediamarkt 2020

MediaMarkt is one of the largest conglomerates in our country, with more than 80 open stores and 20 years of experience. Like any third-party company, the German giant has a specialized customer service that supports all customers. This support is supplied through different routes: toll-free phone, email, contact form, live chat… On this occasion we have compiled all the contact channels of the company to communicate with MediaMarkt’s customer service.

MediaMarkt toll-free number (phone 900)

If we want to contact the German group by phone, MediaMarkt has a toll-free number for general inquiries. Specific, MediaMarkt’s toll-free number is 900 205 000. The hours of attention of this service are as follows:

  • Monday to Friday from 9:00 a.m. to 8:00 p.m.
  • Saturdays from 10:00 a.m. to 8:00 p.m.

To request information or manage the MediaMarkt Guarantee Plus service, We can do it through 871 18 25 01 or through 91 635 09 26. If we want to block a company card due to theft or loss, we can do it through 902 192 100. In other words, the cost of calling 902 is much higher than that of a number with a national standard prefix.

MediaMarkt contact form (email inquiries)

MediaMarkt does not have a public email address, but we will have to resort to a support form. From this support form We will get an answer through the email provided or through the telephone number that we have indicated in the Web page.

At the time of writing these lines, the page that contains the web form does not load, so we recommend that you use another contact method to obtain direct support from the company.

MediaMarkt chat to contact customer service

chat mediamarkt customer service

The chat on the MediaMarkt website is the fastest and most direct support we have to get a response from the company. We can access this from the button that the web enables in the lower right corner of the screen. After indicating the subject, the first and last names and the email, a specialized operator will attend our console.

MediaMarkt social networks (Twitter and Facebook)

The company’s social networks are the last alternative we can use. MediaMarkt has a presence on Facebook and Twitter, from where personalized attention is given to any type of query.

  • Facebook:
  • Twitter: @MediaMarktAC

Other numbers and emails for customer support

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