Recover data from a broken mobile: all your options

Recovering your information from a broken mobile is possible.

The screen breaks They are one of the most frequent incidents that smartphone users have had to face on occasion. In addition to one of the most annoying and frustrating. Especially when the break causes the panel stops working completely, and the device cannot be used normally.

In situations like that, one of the first steps to take should be try to recover the data stored on the device, in case it is necessary to send it to a repair, or if the idea is to completely dispose of it to buy a new one. Unfortunately, having a screen not working can greatly hinder this process. In this guide, we explain how you can see and retrieve the information stored on a mobile with a broken screen.

Mobile with broken screen

Has your mobile screen broken? So you can recover the data

Recover data from a mobile with a broken screen using your computer

If you have a computer at hand, retrieving data from mobile is a very simple process. You only need a handy USB cable that allows you to connect the mobile to your device.

Now this solution might not always work: unless you have connected the mobile to the computer previously to transfer files, the option is likely MTP or file transfer is not selected as the default connection mode. And, since you cannot use the mobile screen to manually choose the mode, it will not be possible to activate this function that will allow you to recover the data.

Apps to telework from home

Your computer, key to recover data from your mobile

If, with luck, you can access mobile content from your computer, recovering data is as simple as copying folders and their content from the mobile memory to a safe place on your PC.

Use the mobile with a mouse (only if you can still see the content on the screen)

Thanks to Android support for peripherals through OTG technology, you just need a little adapter that allows you to connect a mouse and control the mobile as if it were a computer. This solution is effective in case you can still see the content displayed on the screen even if the touchpad has stopped working. You just have to connect the mouse and create a backup that you can later access from another device.

wired mouse otg connected to mobile device

To use a mouse with your mobile, you only need an OTG adapter

Control the mobile from the computer to access its content

In the event that none of the above options work – either because you cannot access the mobile storage from the computer, or because the screen does not show content – there is a third solution that can help you to recover the data of your mobile from the computer. Is about use a tool that allows controlling the mobile from the computer as is the case with AirDroid or Vysor. For this example, we will use the latter given its ease of use.

To use this app, the only essential requirements are to install Vysor from Google Play –with the free version will be more than enough–, have a computer with the ADB drivers installed and have USB debugging enabled on your mobile. Then you just have to follow these steps:

  1. Install Vysor on your Android mobile with a broken screen.

  2. On your computer, open Chrome and install the Vysor extension
    which will allow you to control the device.

  3. Connect the mobile with USB debugging enabled to the computer and run the extension.

That’s it. Now you can control the mobile as you wish from the computer using keyboard and mouse, to create a backup copy of the data and access it later.

What if none of that works?

Maybe none of the options that we have offered you, it is very likely that you will have to resort to professional solutions. Some repair centers and technical services offer the option of recover data stored on a broken mobile –Passing by box, yes. Depending on the importance of the information stored on the device, it may or may not pay to pay for its recovery.

Before you leave! Connecting has a new episode. Listen to the Andro4all podcast on Ivoox and Spotify.

Follow Andro4all

Leave a Reply

Your email address will not be published.