Report: Twitter has been struggling with internal security issues for years

Warnings go to CEO Jack Dorsey and the Board of Directors several times. Among other things, more than 1500 employees are responsible for resetting passwords. In 2017 and 2018, subcontractors allegedly abuse their security powers.

Twitter should have been struggling with internal security problems for years. Bloomberg reports, citing former employees of the company. CEO Jack Dorsey and the Board of Directors have been warned several times since 2015 that there are too many employees and suppliers who are able to reset user accounts or to override security settings.

Twitter (Image: Twitter)In total, more than 1,500 people on Twitter are supposed to take care of resetting accounts, checking security incidents and possible guidelines for the approximately 186 million Twitter users who are active every day. Most of them only have access to a few personal details such as IP addresses, email addresses and telephone numbers, the report said. However, the data is a good starting point for hacking accounts.

In 2017 and 2018, security policies were so “holy” that some subcontractors made a fool of creating fake support requests to spy on celebrity accounts. According to two former Twitter employees, the US singer Beyonce was affected.

A Twitter spokeswoman disagreed with the descriptions of her former colleagues. The short message service is continuously improving its security systems. Employees would also receive regular training. She also denied a possible link between the allegations and the recent hacker attack in which celebrity and corporate accounts were hacked and misused for Bitcoin fraud. “Partners with whom we work in the area of ​​customer service and account management” would have played no role here.

Employees and subcontractors would only have access to the tools they needed to do their jobs. In addition, all people who did things like resetting passwords would be intensively trained and monitored by management.

Bloomberg emphasizes that the allegations are based on statements by four former Twitter security officials. In turn, they should coincide with information that comes from more than half a dozen other people in the company’s environment.

It is not known whether there is actually a connection to the recent hacker attack or whether it has benefited from it. According to Bloomberg, at least one Twitter employee was contacted by the cybercriminals over the phone to provide security-related information that would have helped them intrude into internal systems and access internal applications for customer support.

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