Speed is becoming a competitive advantage, and IT managers must be able to access data and applications quickly and securely. A webcast from Computerwoche explains how they can implement a cloud-based platform company-wide. Michael Mors, Regional Vice President DACH at Box, and Sven Kniest, Regional Vice President Central & Eastern Europe at Okta, show how secure and fast access to applications can be achieved. Frank Schöne, CIO of the content marketing agency C3, reports on his practical experience. Specialist journalist Arne Arnold from Computerwoche moderates the webcast.
“For most companies, the corona-related switch to remote worked well,” said Kniest, assessing the current situation. Mors adds: “You have to ask two questions here: first, how did it work technically and second, how are people?” From his own experience in his company, he advises, for example, to hold digital coffee breaks and events.
Moderator Arnold engages the webcast viewers right from the start. He wants to know from them: “Are you already using cloud services for content and apps?” In part, 50 percent respond in a spontaneous survey. Another 17 percent affirm this for “almost all content and apps”. The experts also brought numbers: According to a YouGove study among around 2,000 German employees, only 30 percent want to go back to the office full-time. From their own observation, Kniest and Mors know how working hours can be made more flexible. Beginning and end of work, breaks from work – many people do it the way that suits them best.
However, the YouGove study also shows that only about every second respondent (52 percent) was given access to the necessary software by the employer. Only 18 percent state that they have “very high confidence” in the online security measures used by the company.
One thing is clear: the world of work will no longer be what it was after the pandemic. “In the future, more will happen in real time,” comments Mors. Specifically: Even during a meeting, its participants will work together on documents instead of everyone afterwards. “It’s going away from paper,” says Mors.
With a view to the technological side, Kniest expects a need for integrated best-of-breed apps instead of monolithic suites. Mors adds: “We need tools for collaboration technologies to increase productivity and tools for security.” “Digital trust”, ie the secure use and transmission of data, has become a very important topic.
Here the moderator hooks in: “What does a service like Box have to offer?” Mors names three pillars: smooth security and compliance, seamless internal / external collaboration and workflows, and integration into all operational applications. Collaboration now works well beyond company boundaries and includes freelancers, customers and suppliers. “Above all, the user companies want to be able to integrate workflows,” said the experts. Therefore, security and compliance controls form the basis of the platform on which the content services reside. Above are the box apps, custom apps, Office 365 and much more.
“And how do I protect the whole thing?” Asks Arnold. Kniest wants to make access to a wide range of services possible via single sign-on. Zero Trust means “the right people, the right level of access, the right resources” and more. “We talk a lot about password-less and multi-factor authentication,” he says. “Zero Trust is the most unifying topic we know in security.”
According to Mors, the box shield includes smart access (prevent data leaks with frictionless content controls) and threat protection (detect potential data theft and malicious content). “For example, we protect employees from sending the payroll list somewhere with the wrong click,” he says. “People make mistakes!” Box also has relevant compliance and security standards.
Using a demo, the experts show how to create a new user, how to get access, which multi-factor authentication is required and how the new user can work effectively with Box, for example by accessing Salesforce.
The third guest on the webcast, Frank Schöne, tried the tools in his company. The content marketing agency C3 has around 700 employees at ten locations. The CIO sees the greatest challenge in the almost 15-year-old on-prem infrastructure with which the colleagues had previously worked.
This was no longer sufficient. Because C3 has two premises: the modern workplace and a cloud first infrastructure. When it comes to work culture, Schöne says openly: “We from IT can not prescribe highly paid creatives how they have to work.” C3 works a lot with Apple and Microsoft, the integration works well with Okta. “Bring your own device shouldn’t be taboo,” says the IT boss. Instead of operating with several identity management systems as before, the agency now uses Okta as the central registration procedure. Schöne now wants to simplify onboard and offboarding processes.
Watch the webcast here