Windows 10 2004: Microsoft offers workaround for bug in memory function

Only parity memory locations are affected. Under certain circumstances, their users cannot access individual files or even entire partitions. Two tools are designed to help users restore at least read access.

Microsoft has released an official workaround that includes the data security feature Storage Spaces Windows 10 Version 2004 makes usable again. After installing the update, the feature may not work properly and may even result in corrupt partitions and corrupt files for some users.

Windows 10 2004 May 2020 update (Image: ZDNet.de)The problem only affects users who have created parity spaces. They are designed to “protect files from drive failure by keeping multiple copies.” These storage locations are intended for archiving data and streaming media.

“My 20Tbyte parity space is now shown as RAW, no accessible files,” said one affected the bug. “The storage space tool and PowerShell show it as healthy, it contains data. Looks like the ReFS partition has been damaged and I may have to spend money on recovery software and some external drives that I can copy files to so I can recover them. ”

A week earlier, he had found damaged image files on the parity memory for the first time. However, the Windows hard disk tool Checkdisk (chkdsk) did not find any errors.

Microsoft now provides two tools: Hardware and Devices Troubleshooter and Storage-Space Troubleshooter. The former is intended to prevent problems with data on storage locations. However, it places the memory locations in a read mode or prevents further write predecessors. The latter is intended to prevent further data loss on a parity storage space and also to restore write rights.

Microsoft also provides a workaround for files that have already been lost. This is where the file recovery app recently published in the Microsoft Store comes into play. Instructions for using the app can also be found in the Microsoft support article.

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